top of page

OUR TEAM

MANAGEMENT

Glenn Ratcliff

Property Services Manager

person-gray-photo-placeholder-woman-vector-23522393.jpg

Susan Shea

Tenant Services Manager

Tom Belanger

Executive Director

person-gray-photo-placeholder-woman-vector-23522393.jpg

Sandra Germano

Finance & HR Administrator

person-gray-photo-placeholder-woman-vector-23522393.jpg

Sara Dell'Oso

Community Development Manager

Tim Dowell

Capital Works Manager

STAFF

person-gray-photo-placeholder-woman-vector-23522393.jpg

Karen Doiron

Financial Services Officer

person-gray-photo-placeholder-woman-vector-23522393.jpg

Kirsten Martin

Administrative Coordinator

person-gray-photo-placeholder-woman-vector-23522393.jpg

Amanda Awwad

Community Development Coordinator

person-gray-photo-placeholder-woman-vector-23522393.jpg

Shania Snache

Community Development Assistant

Zach Haslem

Maintenance Assistant

Thomas Pilon

Maintenance Technician

Rathanak Youk

Maintenance Technician

person-gray-photo-placeholder-woman-vector-23522393.jpg

Lynne Nemeth

Property Services Technician

CORPORATE SERVICES

The Corporate Services Department is responsible for managing the financial operations of Nepean Housing. They handle budgeting, financial reporting, and forecasting, ensuring that we remain financially stable and that all financial obligations are met. The department is responsible for processing vendor payments ensuring that all invoices are paid on time. They also handle payroll and benefits administration for the housing's staff. Additionally, the Finance Department works closely with all Departments to manage budgets and ensure that all activities are appropriately funded. Their work is critical to the long-term financial health and stability of Nepean Housing.

person-gray-photo-placeholder-woman-vector-23522393.jpg

Nathalie Anderson

Tenant Rental Coordinator

person-gray-photo-placeholder-woman-vector-23522393.jpg

Amanda Montroy

Tenant Relations Coordinator

person-gray-photo-placeholder-woman-vector-23522393.jpg

Kayleigh MacLean

Tenant Accounts Coordinator

Capital works

The Capital Works Department is responsible for overseeing large-scale projects and replacements within Nepean Housing communities. They manage a range of projects, including replacements and upgrades to major building and infrastructure components such as roofs, windows, paving and other projects.

property services

The Property Services Department is responsible for the day-to-day maintenance of apartment buildings and townhomes. They oversee unit work orders, landscaping contractors, and general upkeep of the buildings. They also contract out work for pest control and process applications for alterations to units.

tenant services

The Tenant Services Department is the first point of contact for residents with questions, comments, or concerns. They handle leasing units, collect rent, and process work orders. They are also responsible for calculating RGI rent.

Community development

The Community Development Department is dedicated to enhancing the lives of residents within the housing community. They offer a variety of social and recreational programs, resident education opportunities, and community events. The department works with partners to deliver initiatives such as school supply drives and other programs aimed at improving the lives of residents. They also update residents through regular communication channels and initiate tenant surveys and needs assessments. The department works closely with other departments within the housing community to communicate the needs of residents.

bottom of page