Our Staff. Our People
Our staff across Property Services, Tenant Services, Community Development, Capital Works, and Corporate Services each play a vital role in delivering safe, affordable housing and strong tenant support. Here’s a glimpse of some of them in action.
To see everyone who makes it possible, visit our full staff directory below.
Curious about the leadership behind the scenes?
👉 Meet our Board of Directors - the team guiding our mission and strategic direction.
MANAGEMENT
Tom Belanger
Executive
Director
Anna Bagus
Corporate Services
Manager
Sara Dell'Oso
Community Development
Manager
Tim Dowell
Capital Works
Manager
Glenn Ratcliff
Property Services
Manager
Susan Shea
Tenant Services
Manager
OUR TEAM
Lynne Nemeth
Property Services Technician
Amanda Montroy
Tenant Relations Coordinator
Kimberley Dufresne
Tenant Accounts
Coordinator
Nathalie Anderson
Tenant Rental Coordinator
STAFF
Rathanak Youk
Maintenance Technician
Thomas Pilon
Maintenance Technician
Zach Haslam
Maintenance Assistant
Roberto Navarro
Maintenance Assistant
Karen Doiron
Financial Services
Officer
Kirsten Martin
Administrative Coordinator
Amanda Awwad
Community Development
Coordinator
Jalyne Rose
Community Development Assistant
OUR DEPARTMENTS
property services
The Property Services Department is responsible for the day-to-day maintenance of apartment buildings and townhomes across Nepean Housing communities. Their duties include responding to unit work orders, overseeing landscaping contractors, and ensuring the general upkeep and cleanliness of buildings.
They also coordinate pest control services, process tenant applications for unit alterations, and manage routine maintenance tasks such as smoke alarm testing and annual inspections. Regular cleaning of common areas is included as part of their role in supporting safe and well-maintained living environments.
Capital works
The Capital Works Department manages capital repair and replacement projects across Nepean Housing communities. Typical projects include roof replacements, window upgrades, paving, and other building-related work.
The department coordinates contracted services and monitors project timelines, funding allocations, and compliance requirements. Work is completed based on available resources and scheduled as part of routine infrastructure planning.
