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IMPORTANT PHONE NUMBERS
Mail Box Key Info (Canada Post)
1-800-267-1177
Enbridge Gas
1-877-362-7434
Hydro Ottawa
613-738-6400
24-hour Emergency Maintenance
613-823-8452 ext. 3
Fire, police, ambulance
911
Ottawa By-Law
311
City of Ottawa
311
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FREQUENTLY ASKED QUESTIONS
What is considered a maintenance emergency and who do I contact?
I need a repair. Do I need to be home to obtain service?
Can I make changes to my home?
I want to move. What do I have to do?
What do I do if I have lost the keys to my unit?
Can I change the locks to my residence?
Where can I park?
How do I obtain my mailbox key?
When is garbage day?
What do I need to know if I have a pet?
How do I pay my rent?
Do I require insurance?
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