Family Doctor
Don’t have a family doctor? Register online through Health Care Connect to get on the waiting list.
If you do not have a health card you can apply online: ontario.ca/page/apply-ohip-and-get-health-card
In-person Care Without a Family Doctor
If you need to see a doctor but don’t have a family doctor, there are walk-in clinics around the city. You can access a list of the clinics through 211Ontario.ca or by calling 2-1-1.
Telehealth
If you have a non-urgent health issue and need advice, or if you have a question about your health, you can call 8-1-1 to speak to a nurse for free. You can also access 8-1-1 online: health811.ontario.ca
Pharmacy
Pharmacists are able to prescribe medications for some minor illnesses. You can find a list of what they can treat here: ontario.ca/page/pharmacies#section-2
Medication Those younger than 25, or are 65+, or are receiving OW/ODSP are eligible for prescription medication coverage through the Ontario Drug Benefit program:
ontario.ca/page/get-coverage-prescription-drugs Low income families may be eligible for the Trillium Benefit program: ontario.ca/page/get-help-high-prescription-drug-costs
Eye Health Youth under 20 years old are covered under OHIP for one eye exam per year. For prescription glasses, low income families can contact 3-1-1 for financial assistance, or search for affordable options online.
Dental Health
Algonquin college offers non-urgent dental care for a reduced price: algonquincollege.com/dental-clinic/
Children 17 and under whose families receive ODSP/OW are automatically enrolled in the Healthy Smiles program: ontario.ca/page/get-dental-care. Low income seniors (65+) can apply for OSDCP: ontario.ca/page/dental-care-seniors#section-1. Some emergency procedures are covered by OHIP: ontario.ca/page/ what-ohip-covers
Emergency Mental Health Care Ottawa Distress Centre:
613-238-3311
Suicide Crisis Helpline:
9-8-8
If you believe someone will hurt themselves or someone else, always call
9-1-1.
Info and Referrals
ConnexOntario.ca is a free service that provides information on mental health and addiction services.
AccessMHA.ca is a free referral service for anyone 16+that can help direct you to the right non-emergent mental health, addiction, or substance use program.
Free Therapy Programs
Ottawa residents can use counselling connect.org/ for 1-3 free counselling sessions.
Ontario Structured Therapy Program is a free program for anxiety and depression for those 18 or older. It requires referral from a doctor or AccessMHA.ca.
Youth Mental Health 1Call1Click.ca is a free referral service for youth under 21 that helps direct you to the right mental health, substance use, or addiction service. CHEO also has a list of helpful resources: cheo.on.ca/en/resources-and-support/a-z-resources-mental-health.aspx
Still have questions? Call 2-1-1 or visit 211Ontario.ca
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